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Shipping and OrdersHow are orders shipped? We offer free shipping on all US orders, and we ship via USPS. All your orders should arrive within 2-3 days after being processed. We also offer expedited shipping on request. I haven’t received my products, what should I do? If you experience any delays in your item(s) being delivered, please check your tracking information to eliminate the possibility of a postal delay. When will my order arrive? Please allow a 2 days processing time on all orders. After processing, you should expect to receive your order within 2-3 days.
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Returns and ExchangeCan I return an order? Due to hygienic reasons, we do not accept returns and will only exchange wrong and defective items. You must initiate the exchange process within three (3) days of order reception. The product must be unused and in its original packaging. Please note that the customer bears return shipping fees, and shipping fees are not refundable. To initiate a product exchange, kindly contact our customer support via email at support@diaperbagrag.com
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Diaper Bag Rag UseHow do I wash and care for my Diaper Bag Rag? Always wash your Diaper Bag Rag before its first use and according to the care label- below 40 degrees. Do not dry under excessive sunlight or use bleach. How do I use my Diaper Bag Rag? Diaper Bag Rags are very versatile and functional, allowing users to clean their baby’s mess effectively. The most common uses for our rags are a bib, nursing cover, changing pad liner, burp cloth, and purse scarf. Always wash your Diaper Bag Rag before its first use. Find a unique use for your rag? Take a picture or make a video and be sure to tag our socials- @diaperbagrag on Facebook, TokTik, and Instagram.
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